Help

Our aim is to resolve your query as quickly and efficiently as possible, within a convenient timeframe for you. With this in mind, we've created this comprehensive help section available 24/7 where you'll find solutions to a wide variety of queries ranging from order and delivery issues, to returns and warranty enquiries.

We operate a Returned Materials Authorisation (RMA) system, for traceability reasons when processing returned goods. If a product requires repair, please fill in our Return form and we will forward an RMA number to you.

Please then return the goods enclosing a repair order detailing the nature of the fault, together with the RMA number provided by us.

If the product is within warranty, there will be no charge for repairs.

If at any time you would like assistance in choosing a product, or need an answer to a question please telephone us or send an email to sales@nexcomshop.com

For bulk buyers and resellers please contact sales@nexcomshop.com for special pricing.